Privacy Policy

Privacy & Publishing

Privacy Policy

It is important to us to protect your personal integrity and thus strive to maintain the highest possible standards regarding protection of Personal Data. The Privacy Policy contains information about how we handle your Personal Data, how we use it and how we protect it.

This Privacy Policy (”Privacy Policy”) applies between Dr Cotton PTY LTD  ABN 94 653 785 230 (”we”, ”our”, ”us”, ”DR COTTON”) and you (”you”), who are either a user of our website https://drcotton.com.au (the ”Website”) or a party to our separate Terms and Conditions for Sharing and Publishing of Posts.

 

  1. General

By using the Website, through registering, using a user account, or simply by being a website visitor, through purchase (when our separate Terms and Conditions for Purchase apply), or by confirming our separate Terms and Conditions for Sharing and Publishing of Posts when using the #YesDr Cotton hashtag, you acknowledge your understanding and agree to the processing of your Personal Data in accordance with the terms herein.

“Personal Data” means any information through which you can directly or indirectly be identified. Such information includes, but is not limited to, your name, your address, your personal identification number, your IP-address, your login information, your e-mail address, card information, images, information relating to your usage of the Website and any other information through which you can be identified.

We are, unless otherwise stated, the controller of personal data in accordance with the Personal Data Act (1998:204) and thus responsible for the processing of your Personal Data as provided by you or which we, by other means, collect about you.

Your Personal Data is processed with the principal purpose of making it possible for you to use, and us to provide, the Website and ensure its functionality. If you agree to sharing of your posts in our separate Terms and Conditions for Sharing and Publishing Posts, the purpose of processing Personal Data is also to ensure that we will be able to fulfil our part of that agreement. A detailed description of the purpose of processing your Personal Data is set out below in the Privacy Policy.

  1. Your rights

You are entitled to know which Personal Data about you that we process, by contacting us in writing through the contact details stated below.

You are entitled to have any incorrect data about you rectified, and you are further entitled to have your personal data removed. You do so by contacting us through the contact details below and we will assist in the matter.

You are entitled to revoke the consent you gave earlier regarding processing of your Personal Data. Such revocation may, however, mean that you no longer can access the Website. Revocation of consent shall be made in writing to one of the addresses specified in the Privacy Policy. Please note that you are entitled to request that we cease to process such Personal Data that is processed based on your consent, but not always in the case of Personal Data that we process based on other legal basis.

  1. Storing of personal data

All Personal Data which DR COTTON has access to through the Website or by you providing it to us, is stored and processed within the AUD/EEA.

We will process your Personal Data in accordance with the Privacy Policy as long as you have a user account with us, alternatively at the times you purchase a product on the Website or when we have entered into a separate agreement with you. If you do not make a written request to have your Personal Data removed, the collected data will remain in our systems and stored as long as we consider it necessary taking into account the purposes of the personal data processing as set out in section 4 and only as long as it is our obligation in accordance with Swedish or European law or is a consequence of our obligations to you.

  1. Collection of personal data

If you wish to register a user account to be able to use the Website, you must provide us with the Personal Data required by us, such as your name and e-mail address. You also have the opportunity to provide additional information when using the Website. The Personal Data you provide is processed in order to:

(a) give access to the Website by e.g. providing administration, customer service, processing orders and returns, processing payments, quality work, statistics, market- and customer analysis, business development and accounting;

(b) enable secure logins;

(c) enable you to come in contact with us and for us to communicate e.g. delivery status of an order with you;

(d) enable marketing via e-mail, SMS and MMS

(e) conduct customer analysis on social media and search engines; and to

(f) fulfil obligations according to law or authority.

You may, at any time and on your own, add or change information in your user account and delete your information when terminating your user account. You can manage or change the information under ”my account”.

In addition to user account information, you will, if you have agreed to the Terms and Conditions for Sharing and Publishing of Posts, provide other information which we process. The purpose of processing such information is to facilitate our sharing and publishing your posts on the Internet. Such information may be:

  1. images; and
  2. username on Facebook, Twitter, Instagram and other social media.

We may also send information to your registered e-mail address from time to time. Our aim is to provide you with relevant information, which may include newsletters or updates to our Terms and Conditions for Purchase or the Privacy Policy. Our marketing activities via e-mail always include an address through which you can unsubscribe from further promotional messages.

  1. Security

We protect your personal integrity and your Personal Data with the utmost care. Therefore, we apply appropriate security standards and do our utmost to ensure a high level of data security

We will take all reasonable steps to ensure that your Personal Data is processed safely and in accordance with the Privacy Policy. Internet security is, however, a complex issue and no system can be considered 100% safe. In other words, all transfers are made at your own risk. If a security breach occurs, we will of course act as quickly as possible to rectify the problem.

It is also important that you take your responsibility to ensure that your information is protected. You are therefore asked to keep your login details to the Website concealed and be aware that you are responsible for keeping them secret by e.g. not revealing them to anyone else.

  1. Transferring of personal data to third party and personal data assistants

Except as expressly stated in the Privacy Policy, our Terms and Conditions for Purchase, or in our Terms and Conditions for Sharing and Publishing of Posts, we will not sell, share or rent out your Personal Data to any third party or use your e-mail address for unwanted e-mailing.

Your Personal Data may be shared with related companies, partners, suppliers and authorities. Such sharing is, however, only made in accordance with the purposes set out in the Privacy Policy, our Terms and Conditions for Purchase or in the Terms and Conditions for Sharing and Publishing of Posts. In these cases, we are still responsible for these third parties' processing of your information. The third parties have access to your information only to be able to perform tasks upon our request and are obliged not to disclose or use the information for any other purpose. This means that we may disclose your Personal Data to our subcontractors, who use them in their role as personal data assistant and only in accordance with our instructions, to make the Website available.

We may also disclose your Personal Data to any controlling authority or legal advisor in connection with alleged offense or suspected breach of our Terms and Conditions for Purchase, our Terms and Conditions for Sharing and Publishing of Posts, or when we are required to disclose or share your Personal Data in order to be able to fulfil our statutory obligations.

  1. Data on aggregated level (not identifiable by a natural person)

We may share aggregated information with third parties, compiled from information collected through the Website. When you use the Website, we can log your entry URL, the time of your site access, your geographical location, the type of browser you use, etc. We do this in order to obtain internal information about the traffic on the Website. This data is used at an aggregated level and are never linked to any personal data except in cases where it is required to identify visitors who use the Website for activity that violates our Terms and Conditions for Purchase, Terms and Conditions for Sharing and Publishing of Posts or the Privacy Policy.

 

  1. Cookies

When you use the Website, information and other data about your use will be stored in cookies. Cookies are data files placed in the device (e.g. mobile phone, tablet or computer) that access the Website. We collect and use such data in order to secure, maintain and improve the Website and to collect statistics and make analyses. We use third-party cookies to improve the user experience, e.g. by compiling statistics. We also use session cookies used to remember choices that you make during an usage session.

You can always deny the use of cookies by changing the settings on your device. We want you to be aware that your user experience of the Website may deteriorate if you deny cookies, as this may prevent you from using all the features on the Website.

  1. Links to other websites

The Website may contain links or references to other websites where the Privacy Policy does not apply. If you click on these links and thus leave the Website, DR COTTON is not responsible for how these websites handle your data integrity and the information you choose to share on those websites. We recommend that you always read the Privacy Policy for the websites you visit.

 

  1. Amendments

We may, from time to time, amend the Privacy Policy. All amendments will come into effect automatically thirty (30) days after they are published. If we make amendments to the Privacy Policy deemed necessary to comply with statutory or governmental declarations or decisions, the new Privacy Policy will apply immediately after it has been published on the Website.

 

  1. Contact information

If you want to get in touch with us, the easiest way is to send an e-mail to info@drcotton.com.au. If you would like to send us a letter, you can address it to Dr Cotton PTY LTD. If you prefer to call us, we are usually available on phone number: 94 653 785 230.